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Privacy Policy

This privacy policy applies between you, the User of this Website and Metas Technology Limited, the owner and provider of this Website. Metas Technology Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://www.darebear.co.uk

Please read this privacy policy carefully.

Definitions and interpretation

  • In this privacy policy, the following definitions are used:

    Data collectively all information that you submit to Metas Technology Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
    Data Protection Laws any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing laws, regulations and secondary legislation;
    GDPR the UK General Data Protection Regulation;
    Metas Technology Limited, we or us Metas Technology Limited, a company incorporated in England and Wales with registered number 11970422 whose registered office is at 3 Waterhouse Square 138 - 142 Holborn London, EC1N 2SW;
    User or you any third party that accesses the Website and is not either (i) employed by Metas Technology Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Metas Technology Limited and accessing the Website in connection with the provision of such services; and
    Website the website that you are currently using, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
    Cookie means a small text file placed on your computer or device by Our Site when you visit certain parts of our Website and/or when you use certain features of our Website. Details of the Cookies used by our Website are set out in section 25, below;
    Cookie Law means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003
  • In this privacy policy, unless the context requires a different interpretation:

    • the singular includes the plural and vice versa;
    • references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
    • a reference to a person includes firms, companies, government entities, trusts and partnerships;
    • "including" is understood to mean "including without limitation";
    • reference to any statutory provision includes any modification or amendment of it;
    • the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

  1. This privacy policy applies only to the actions of Metas Technology Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
  2. For purposes of the applicable Data Protection Laws, Metas Technology Limited is the "data controller". This means that Metas Technology Limited determines the purposes for which, and the manner in which, your Data is processed.

How we collect Data

  1. We collect Data in the following ways:
    • data is given to us by you; and
    • data is collected automatically.

Data that is given to us by you

  1. Metas Technology Limited will collect your Data in a number of ways, for example:
    • when you contact us through the Website, by telephone, post, e-mail or through any other means; in each case, in accordance with this privacy policy
    • Depending upon your use of our Website, we may collect some or all of the following personal and non-personal data:
      • Account Sign up: When you register an account with us, you will need to provide your name, email address and password. In addition to this information, we will also collect more data from Personal Trainer such as:
        • Level 2 qualification / Level 3 qualification;
        • Training insurance / First aid training; and
        • A valid ID and Proof of Address.
      • Payment: if you book a class or make a purchase, you will need to provide payment and your billing information.
      • Profile: You have to provide us with information in the profile section such as a mobile telephone number, photo ID, gender and your bio.
      • Other: We will collect information from the moment you use, post or upload information to our site, such as when you publish a class, book a class, cancel a class or respond to a survey or raise a ticket by contacting us or provide a class review.

Data that is collected automatically

  1. To the extent that you access the Website, we will collect your Data automatically, for example:
    • We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, Geolocation (latitude/longitude, city/country), web browser type and version, operating system, the date, times and frequency with which you access the Website and the way you use and interact with its content.
    • We also collect information about your Geolocation (city/country) on a mobile application. This information is used to show you nearby classes. If you do not consent to provide us your location, some features of mobile applications may not work.

Keeping Data secure

  1. We will use technical and organizational measures to safeguard your Data, for example:
    • Access to your account is controlled by a password and a user name that is unique to you.
    • We store your Data on secure servers in the UK.
    • Steps we take to secure and protect your data include:
      • We use encryption standards to encrypt your personal data.
      • We use HTTPs protocol to secure the transmission of information.
  2. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: hello@darebear.co.uk
  3. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit https://www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

  1. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
  2. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

  1. You have the following rights in relation to your Data:
    • Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information, we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
    • Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
    • Right to erase - the right to request that we delete or remove your Data from our systems.
    • Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
    • Right to data portability - the right to request that we move, copy or transfer your Data.
    • Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
  2. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: hello@darebear.co.uk
  3. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.
  4. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

  1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

  1. Metas Technology Limited may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Metas Technology Limited. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
  2. We may also disclose Data to a prospective purchaser of our business or any part of it.
  3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

General

  1. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
  2. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  3. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  4. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Our use of Cookies

  1. Our Website may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of our Website and to provide and improve our services. We have carefully selected these Cookies and we have taken steps to ensure that your privacy and personal data is protected and respected at all times.
  2. By using our Website, you may also receive certain third-party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third Party Cookies are used on our Website to personalize your experience and provide a better functionality.
  3. All Cookies used by us and on our Website are used in accordance with current legislation.
  4. Before Cookies are placed on your computer or device, you will be shown a message requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of our Website may not function fully or as intended.
  5. Certain features of our Website depend on Cookies in order to function. Current legislation deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 31, but please be aware that our Website may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
  6. The first and third-party cookies may be placed on your computer or device to fulfil the following purposes:
    • Advertising cookies;
    • Performance and functionality cookies; and
    • Analytics cookies.
  7. In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
    • You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access our Website more quickly and efficiently including, but not limited to, login and personal settings.
    • It is recommended that you keep your Internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your Internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

Changes to this privacy policy

  1. Metas Technology Limited reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations. You may contact Metas Technology Limited by email at: hello@darebear.co.uk